Money Back Guarantee Policy

At VALENTHRA, we prioritize customer satisfaction and strive to provide the best quality products and services. Our Money Back Guarantee policy is a testament to our confidence in our offerings and our commitment to your satisfaction.

Eligibility for Refund

• Products must be returned within 30 days of purchase.
• Items must be unused and in the original packaging.
• The refund applies to products purchased directly from VALENTHRA.

Process for Claiming a Refund

1. Contact our customer service team at [email protected] to initiate a return.
2. Provide your order number and details of the product you wish to return.
3. Once your return is approved, send the product back to our office at:
   
   VALENTHRA Returns Department
   1234 Commerce Blvd.
   Suite 567
   Metropolis, MD 21000

Refund Method and Timeline

Upon receiving the returned product, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed through the original method of payment within 10 business days.

Exclusions

Certain items such as gift cards and downloadable software products are exempt from being returned. Additionally, only regular priced items may be refunded; sale items are non-refundable.

Contact Information

For more information or assistance, please reach out to our support team at +1 (123) 456-7890 or visit our website at www.valenthra.com.